Compare plans: Core, Edge, and Enterprise
Every organization in the Telisky cloud portal is on one of three plans: Core, Edge, or Enterprise. Your plan controls which portal features are available and how much history the portal keeps - it never limits how many routers you can manage.
Your current plan, subscription status, and invoices live on the Billing page.
Plans at a glance
Section titled “Plans at a glance”| Core | Edge | Enterprise | |
|---|---|---|---|
| Best for | Fixed-site and lean deployments | Mobile and mission-critical fleets that need GPS, deep history, and automation | Large or regulated fleets with custom requirements |
| Price | $36 per year (about $3 per month) | $60 per year (about $5 per month) | Custom - contact sales |
| Devices | Unlimited | Unlimited | Unlimited |
| Telemetry history | 7 days | 1 year | Custom (multi-year) |
| Audit log history | 30 days | 1 year | Custom (multi-year) |
| VoIP call records | 30 days | 1 year | Custom (multi-year) |
| API access keys | 3 | Unlimited | Unlimited |
Prices are flat per organization, not per device. You can pay monthly or annually. Enterprise pricing, retention, and commercial terms are agreed with the Telisky team, and Enterprise includes dedicated support - the Billing page shows Contact sales for Enterprise instead of self-service checkout.
What every plan includes
Section titled “What every plan includes”All three plans include the complete day-to-day management workflow, with no device count limits:
- Enroll, monitor, and manage unlimited RC500 routers from Dashboard and Devices
- Remote router settings and configuration profiles
- Bulk changes and firmware updates through jobs, including group-wide pushes
- Static device groups
- Built-in automatic alerts for common problems (offline devices, failed jobs, and similar)
- Reports over the history window your plan keeps
- Team access with the standard roles, plus installer handoff
- Audit log viewing and integrity verification - tamper detection of your own security log is never paywalled
Feature comparison
Section titled “Feature comparison”These features are enforced by the platform per plan. The same matrix appears on your Billing page.
| Feature | Core | Edge | Enterprise |
|---|---|---|---|
| GPS & Fleet Map | - | ✓ | ✓ |
| Smart device groups | - | ✓ | ✓ |
| Staged rollouts (canary & waves) | - | ✓ | ✓ |
| Custom alert rules | - | ✓ | ✓ |
| Webhooks | - | ✓ | ✓ |
| AI assistant | - | ✓ | ✓ |
| Data export | - | ✓ | ✓ |
| VoIP analytics & call quality | - | ✓ | ✓ |
| Sub-organizations | - | ✓ | ✓ |
| Custom permission grants | - | ✓ | ✓ |
What that means for a Core organization:
- Bulk updates still work. Core pushes firmware and config to many routers at once with group jobs. Rollouts - the staged canary-and-wave mechanism - are Edge and up.
- Groups still work. Core uses static device groups; smart tag-based membership is Edge and up.
- Alerts still work. Core gets the built-in automatic alerts; writing your own custom alert rules is Edge and up.
If your role does not allow a feature, you will not see it regardless of plan - see Users & Roles.
History and retention
Section titled “History and retention”Your plan sets how far back the portal can look. This window applies to telemetry charts, reports, exports, the audit log, and VoIP call records.
| History | Core | Edge | Enterprise |
|---|---|---|---|
| Telemetry (status, signal, usage) | 7 days | 1 year | Custom (multi-year) |
| Audit log | 30 days | 1 year | Custom (multi-year) |
| VoIP call records | 30 days | 1 year | Custom (multi-year) |
Two details worth knowing:
- If you request a wider window than your plan keeps - for example a 30-day report on Core - the portal clamps the report to your plan’s window rather than failing.
- On Enterprise retention terms longer than one year, the most recent 13 months of telemetry are queryable online. Older history is kept in an archive and is not available through portal queries today; contact your account team about archive availability.
If you move to a plan with a shorter window, history older than the new window is no longer available in the portal.
API access
Section titled “API access”All plans support the developer API. Plan-gated features apply to API calls the same way they apply in the portal - for example, GPS locations, data exports, and webhooks return an entitlement error on Core. Beyond that, the difference is how many live access keys an organization can hold at once:
- Core: 3 access keys
- Edge and Enterprise: unlimited access keys
Trials
Section titled “Trials”New organizations typically start on a 14-day trial with Edge-level access, so you can evaluate GPS, rollouts, exports, and the rest of the Edge feature set before subscribing. The Billing page shows how many trial days remain.
When a trial ends without a subscription, the organization becomes read-only and features drop to the Core set until you subscribe. Your data and devices are not removed.
Trial access applies only to the organization that is on trial - it does not extend to separately billed sub-organizations.
Plans and sub-organizations
Section titled “Plans and sub-organizations”Plans are inherited downward. A sub-organization automatically gets the highest paid plan held by any organization above it:
- Sub-organizations of an Edge organization get Edge features without their own subscription, even if they carry their own Core plan.
- A sub-organization with its own higher plan keeps it - a lower-tier parent never downgrades a child.
Change your plan
Section titled “Change your plan”- Open the Billing page. You need owner-level (organization write) access.
- Pick the plan and billing cycle. Existing subscriptions are changed through the billing portal; new subscriptions go through checkout.
- Features unlock once the plan change is active. If the Billing page does not offer the change - for example for Enterprise, or when self-service checkout is unavailable - contact your account team.
Downgrades are applied the same way. Remember that a shorter history window applies as soon as the new plan is active.